Cancellation Policy

Guest Information

Reservation & Cancellation Terms

We understand that travel plans may change. Our cancellation policy is designed to provide flexibility to guests while ensuring fair availability for all reservations at Conch Point 223 by the Sea. Please review the following terms carefully before confirming your booking.

📧 All cancellations must be submitted in writing via email or through the website contact form. The cancellation date will be considered the date on which the written request is received.

Standard Cancellation Policy

Refund Eligibility

More than 60 days before arrival
Full Refund
minus any processing or transaction fees
30 to 60 days before arrival
50% Refund
of the total booking amount
Less than 30 days before arrival
No Refund
cancellations made within 30 days
✦

Guests may cancel their reservation according to the refund schedule above.

Changes to Reservations

Date Modifications

If you need to change your travel dates, please contact us as soon as possible. We will do our best to accommodate date changes depending on availability and seasonal pricing. Any rate differences may apply.

Reservation changes requested within the cancellation window may be treated as a cancellation and rebooking.

Early Departure & No-Show Policy

Unused Nights

Refunds cannot be provided for late arrivals, early departures, or unused nights once a reservation has begun.

No-Show Policy:

Guests who do not arrive on the scheduled check-in date without prior notice will be considered a no-show, and the reservation will be cancelled without refund.

Rebooking & Exceptional Circumstances

Special Situations

In some cases, if cancelled dates are successfully rebooked for the same period, we may issue a partial refund at our discretion, minus administrative or processing fees. This policy helps protect both guests and property availability.

Exceptional Circumstances:

Certain circumstances such as government travel restrictions, natural disasters, or mandatory evacuations may be reviewed individually.

Travel Insurance Recommendation

We strongly recommend that guests purchase travel insurance to protect their trip investment. Travel insurance can provide coverage for unexpected events such as illness, flight cancellations, family emergencies, or weather disruptions.

Contact for Cancellation Requests

Need Assistance?

Contact Form

Available on our website

Property

Conch Point 223 by the Sea – Grand Cayman

If you need to cancel or modify your reservation, please contact us as soon as possible. Our team will assist you and guide you through the process.

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